Banner

Technology advisory for insurers

Maximize your return on technology investments with Zoreza global’s expertise-driven insurance advisory services. Leverage our strategic advice to remain competitive, maximize business value, and get to the forefront of digital transformation.

LEARN MORE

 

How our advisory services help insurance firms

Sales and distribution

benefits

Develop customer-centric insurance products and distribution strategies with our insurance advisory. We’ll pinpoint customer behavior and market trends, then advise you on leveraging data analytics and technology to deliver the best customer experience possible.

Actuarial and underwriting

benefits

Supercharge your underwriting processes with advanced analytics and AI. We’ll determine the best ways to incorporate data analytics tools into your risk assessment, pricing and underwriting processes to enhance and refine your risk management.

Policy and claims

benefits

Turn your policy and claims management into a well-oiled machine with our insurance advisory services. We’ll help you make it more efficient with automation and data analytics, resulting in improved customer satisfaction and reduced costs.

Operations

benefits

Maximize operational efficiency, optimize costs and enable data-driven decision-making with technology. We’ll review your existing software stack, pinpoint areas of improvement and draw up an implementation strategy for the most suitable automation and integration solutions.

Asset management

benefits

Enhance your liability, regulatory compliance and cybersecurity risk management with our insurance advisory services. We’ll tailor our strategic advice to fit your unique asset profile and risk tolerance to help you mitigate risks and streamline compliance.

 

Leverage Zoreza global’s decades-long expertise to maximize your ROI

 

Let us help you capitalize on your technology investments and set you up for leadership in a software-defined world.

Armed with decades of insurance industry and technology experience, we’ll study your existing infrastructure and processes closely to pinpoint areas of improvement for maximum ROI. We’ll then draw up tailored strategic advice to optimize your operations.

With our holistic approach to insurance strategy consulting, you can rest assured the advice you receive addresses your unique challenge and needs, leverages best practices and emerging trends, thus maximizing your technology ROI.

 

background image

Drive agility, efficiency and resilience with expertise-driven technology advisory

 

Why choose Zoreza global for insurance technology advisory?

vector

Client-centered approach

No two insurance companies are the same, neither are their challenges and objectives. That’s why we begin every collaboration by studying our clients’ operations closely to present them with bespoke strategic advice and planning that really works for them.

vector

More than just advice

We don’t just provide you with insurance technology consulting tailored to your unique needs and obstacles. We can also put our advice into action thanks to our team of experienced software engineers, developers and other technology experts.

vector

Domain and technology expertise combined

Our insurance and technology specialists come together to power your transformation with well-rounded skill sets diverse experience. This is why we have what it takes to understand your unique challenges and draw up solutions that deliver measurable results.

 

Zoreza global's insurance advisory capabilities

20+

years of experience

7,300

industry experts at your service

350+

active clients in insurance and finance

 

Related insurance services

Amplify your in-house software development capabilities with Agile and DevOps best practices. Our insurance IT services can help you scale your capabilities, remove bottlenecks to improve development and testing efficiency, and accelerate time-to-market for your products.

Reduce IT spending, accelerate time-to-market, and drive innovation with legacy modernization. We’ll help you prepare for adopting cutting-edge technologies like cloud, AI and ML, low-code and intelligent automation while preserving the value you’ve built over the years.

Leave cumbersome, time- and resource-consuming workflows in the past with intelligent automation. We’ll help you optimize your internal processes, from risk assessment to claim adjudication, to reduce costs and boost customer and employee satisfaction.

Take your organization to the forefront of the future of insurance with solutions that enable data-driven operations across the board, from underwriting to claim management. Unlock the full potential of data to personalize customer experiences and streamline complex processes.

Drive customer engagement and loyalty, employee productivity and efficiency as well as adoption rates with user-centered UX/UI design. We do more than create pretty interfaces — we design user experiences that make users happy and positively impact your bottom line.

News and insights

Where will the insurance industry be without underwriting analytics?

Blog

Where will the insurance industry be without underwriting analytics?

Time to upgrade the customer experience in insurance

Blog

Time to upgrade the customer experience in insurance

Unleashing the power of AI and RPA in insurance

Blog

Unleashing the power of AI and RPA in insurance

 

background image

Maximize your technology ROI with Zoreza global’s strategic advice

 

FAQ

Turning to an external partner with extensive domain and technology expertise can help an insurance organization undergo a successful digital transformation in the following six areas:

  • Customer experience. A fresh set of eyes are able to determine how to implement seamless omnichannel CX and “whenever, wherever” service offerings
  • Product and service innovation. With external expertise, insurers have the capacity to design new digital products and services for success, be it in life, P&C or health insurance
  • Distribution and sales. Advisory services can assist insurers to improve the ROI of digital marketing and digitally augmenting existing traditional channels
  • Digital fulfillment. Expert strategic advice enables insurers to adopt full straight-through processing, automated provisioning, and virtual servicing and administration
  • Risk optimization. Turning to an advisor makes it possible to improve targeting, risk profiling and verification, and compliance control
  • Corporate control. Technology advisory knows how to assist with introducing real-time data-driven decision-making and seamlessly integrating systems with third-party tools

The insurance industry is facing the same trend the banking industry already had to face: the rise of tech startups that challenge their market share.

The emergence of fintechs has shaken up consumer banking with digital-first offerings, quickly eating away at the incumbent banks’ share of wallet. Now, fintechs remain a concern for their older competitors: 47% of bank and credit union executives considered them a significant threat in 2023.

Incumbent insurers today have to compete with emerging insurtechs like Lemonade that attract customers with lightning-fast automated claim processing and smooth omnichannel CX. Like banks, they now have to ramp up their technology offerings fast — or risk losing the competition.

This is why digital transformation expertise in banking can be extrapolated to the insurance industry. In both cases, it should aim to give incumbent players a competitive edge against tech startup challengers.

To undergo a successful digital transformation, we advise insurers to focus on these four components of the process:

  • Customer interface. It has to be more than functional since the user experience can make or break customer satisfaction. In certain cases, it’s not enough to digitize old processes. Instead, userflows may have to be redesigned for convenience and engagement
  • Solution architecture. New solutions need to rely on a modern, modular architecture. Such architecture enables quick updates, speeds up time-to-market, improves flexibility and adaptability, and reduces maintenance costs
  • Back office automation. It’s possible to deliver modern automation platforms without demolishing legacy systems and rebuilding from scratch. To that end, we recommend considering low-code automation solutions or bridging legacy systems with modern interfaces using APIs
  • DevOps product delivery. Introducing DevOps requires a profound change in mindset and workflows, but it bears fruit. Turning operations agile allows for quicker time-to-market and, therefore, better time-to-value