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EarlyResolution: Best-in-class default management solution

Streamline default management and deliver superior customer experiences with EarlyResolution, a leading default management software solution. With a proven track record of 15+ years, EarlyResolution runs 750,000 workout decisions every year. 

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Default management solutions for all loan types

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Mortgages

Leverage advanced analytics and intelligent workflow automation to boost the borrower experience, minimize losses, and boost efficiency. As one of the leading mortgage servicing software solutions, EarlyResolution streamlines delinquent mortgage management and ensures compliance with all the necessary regulations. 

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Auto loans

Streamline repossession processes, optimize communication strategies, and improve recovery rates for defaulted auto loans with EarlyResolution. The platform offers robust industry-specific compliance, workflow automation, and analytics capabilities to boost operational efficiency and minimize losses. 

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Personal loans

Deliver superior digital borrower experiences, highly personalized interactions, and optimized repayment strategies with EarlyResolution. The solution powers personal loan default management automation, continuous compliance and data-driven CX personalization to enable frictionless borrower experiences. 

 

Experience the transformative power of EarlyResolution

No more operational inefficiencies, hefty default management costs or subpar credit losses and recovery rates – that’s the promise of EarlyResolution. A leading default management solution, EarlyResolution employs intelligent automation and advanced analytics to reduce complexity, improve customer experiences, and ensure compliance. 

EarlyResolution is a cloud-native, highly configurable platform that supports mortgage, personal and auto loans. Hosted in the AWS cloud powered by Intel, EarlyResolution comes with minimal latency and boosts operational efficiency with dynamic call scripting, document tracking, making loan decisions, and optimal workout identification capabilities. 

 

 

Early Resolution is one single source of truth for all resolution stakeholders. 

Experience the transformative power of Early Resolution software as it automates the entire loan default process, revolutionizing efficiency and productivity. 

 

Get more with EarlyResolution

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EarlyResolution™ borrower portal means better business outcomes

Zoreza global’s state-of-the-art software solution engineered exclusively for loan-servicing companies

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EarlyResolution™ streamlines auto-loan default management

EarlyResolution’s Software as-a-Service (SaaS) is a leading default management platform for the auto loan servicing industry

 

Case studies

Automated assistance evaluation process

Case studies

Automated assistance evaluation process

Single-view customer assistance system

Case studies

Single-view customer assistance system

 

Core features

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Collections

As a default management solution, EarlyResolution saves more than 20% in time and resources for debt collection with optimal workout plan identification as well as dynamic call guidance. 

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Workflow

EarlyResolution’s process automation, data unification and visualization, and customized credit reporting software capabilities generate a 20-25% lift via productivity gains and power data-driven decision-making. 

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Decisioning

EarlyResolution serves as a single source of truth with an advanced, highly configurable automated rules engine, seamless integrations, and accelerates decision-making by 20%. 

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Borrower self-service

The self-service portal streamlines borrower interactions with document uploading, status tracking, and automated resolution progress updates, reducing inbound calls by 30%. 

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Financial calculator

EarlyResolution simplifies income and expenditure data aggregation and calculation, seamlessly and securely exchanges data with an underwriting decision engine to accelerate loan workouts. 

 

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Transform the borrower experience while optimizing costs with EarlyResolution

 

Why choose EarlyResolution?

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Proven solution

EarlyResolution has been powering default management for loan servicers for 15+ years, with over 2.6 million transactions processed monthly and 750,000 workout decisions made yearly. 

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Streamlined processing

EarlyResolution users benefit from 20% faster decision processes and 30% fewer inbound calls following the platform’s implementation, on average. 

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Flexibility

This default and default management system comes with a robust program extending and compliance capabilities, enabling you to quickly adapt to changes in demand and regulations. 

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Increased volume

EarlyResolution boosts loan servicing volumes by an estimated 25% while reducing credit losses with intelligent process automation and data-driven insights. 

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Cost efficiency

EarlyResolution’s self-service borrower portal reduces customer support staffing needs while minimizing waiting times, accelerating query resolutions, and enhancing the customer experience. 

 

EarlyResolution at a glance

750,000

optimal workouts identified every year

25-30%

savings in call management cycles

30-50%

workflow lift thanks to resource and efficiency boost

20+

technology partners

 

News and inights

EarlyResolution™ Borrower Portal is always there to help

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EarlyResolution™ Borrower Portal is always there to help

Sailing smoothly through the default process: How automation and AI is transforming the experience

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Sailing smoothly through the default process: How automation and AI is transforming the experience

Revamping the auto loan servicing market: Harnessing EarlyResolution for a smoother customer experience

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Revamping the auto loan servicing market: Harnessing EarlyResolution for a smoother customer experience

 

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Maximize default management efficiency with EarlyResolution

 

FAQ

EarlyResolution stands out among other default management, collection, and recovery solutions with its: 

  • End-to-end default management: Unlike most default management solutions, EarlyResolution streamlines the whole default management process, from initial contact to compliance 
  • Industry-specific solutions: EarlyResolution offers state-of-the-art capabilities tailored to loan servicers in the auto, mortgage, and personal loan industries 
  • Proven track record: EarlyResolution has been on the market for over 15 years and processes more than 2.6 million transactions a month 
  • Powerful automation capabilities: EarlyResolution streamlines processes across default management with features like dynamic call scripting and automated rule processing, eliminating unnecessary manual work 
  • Data-driven decisioning: EarlyResolution leverages sophisticated analytics to accelerate loan decisions and optimal workout identification 
  • Robust compliance: EarlyResolution simplifies regulatory compliance, allowing loan services to quickly adapt to changes in requirements and mitigate compliance risks 
  • Self-service borrower portal: EarlyResolution makes self-service support into a frictionless, intuitive digital experience for borrowers, reducing inbound call volumes 

EarlyResolution is built with seamless integration in mind. The platform can be easily integrated into the existing digital ecosystem thanks to its agile architecture that enables a secure and smooth flow of data with external platforms and databases. On top of that, EarlyResolution is designed to be highly scalable and keep all data secure as part of the software stack. 

As a result, loan servicers can take one step closer to operational excellence thanks to EarlyResolution’s seamless data integrations with existing systems. EarlyResolution can also serve as the single source of truth for all teams, reducing complexity, eliminating busywork, and breaking data silos as a result. 

EarlyResolution offers robust automation and analytics capabilities across mortgage, auto, and personal loan types. Its flexible architecture allows for easy adaption of the platform to particular loan servicing needs, maximizing operational efficiency and productivity gains – and cost savings – as a result. 

The platform offers workflow automation and advanced analytics for loan type-specific regulatory compliance, repossession and recovery, loan workout, and personalized borrower interactions. For instance, it considers the particularities of the vehicle repossession process for auto loan servicers. 

This makes EarlyResolution one of the industry leaders in auto, personal loan, and mortgage servicing solutions for payment and processing automation. 

EarlyResolution’s self-service borrower portal allows loan servicers to reap the following six benefits: 

  • Enhanced borrower experience: The portal allows borrowers to easily track their account’s status, interact with the lender and find the most optimal workout option 
  • Fewer inbound calls: EarlyResolution can reduce the volume of incoming calls by as much as 30%, reducing the strain on customer service teams and staffing needs 
  • Seamless integration: EarlyResolution can be easily integrated with online banking services to facilitate communication and improve contact rates and responsiveness 
  • Reduced reliance on manual work: The self-service portal removes the need for manual query intake, accelerating resolution 
  • Improved transparency and trust: With EarlyResolution’s portal, borrowers can receive real-time updates on their accounts and requests 
  • Reduced technology estate complexity: EarlyResolution offers a full suite of default management capabilities on one platform, eliminating the need for multiple systems and integrations 

As a time-tested, reliable default management and default management software solution, EarlyResolution allows loan servicers to: 

  • Improve recovery rates with the most optimal default management strategies powered by data-driven insights 
  • Increase operational efficiency with robust process automation that simplifies complex processes and reduces the need for manual work, resulting in an estimated 25% increase in the number of loans serviced and 20% faster decision times, on average 
  • Enhance borrower experiences with a self-service borrower portal, faster resolution times, and personalized interactions powered by a 360-degree view of every borrower 
  • Facilitate regulatory compliance with automation capabilities that help maintain compliance with industry-specific regulations and quickly adapt to changes in legal requirements