In brief
- In their latest white paper, design experts Jeroen Bet and Emily R Kessler of Zoreza Global’s Smashing Ideas discuss the crucial role a customer-centric center of excellence (COE) plays in an organization — driving innovative, cost-effective solutions, enhancing agility and promoting knowledge sharing, particularly in response to unforeseen market disruptions
- The white paper highlights challenges in implementing a COE and offers strategies to overcome these obstacles. Zoreza Global's experience demonstrates the successful launch of COEs even within large enterprises using a small number of contracted staff
- Jeroen and Emily take a deep dive into why engaging with an external party to establish and manage your COE is recommended, highlighting benefits such as access to specialized expertise, fresh perspectives, cost-effectiveness and a faster startup process
- Zoreza Global offers assistance in building and managing a bespoke COE tailored to your organization's specific needs and goals